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We work with titanium, tungsten, ceramic, wood, silver, and more. Each material has its own character, and we love combining them in creative ways.
Yes — metals like titanium and surgical stainless steel are safe for sensitive skin. Always check the product page for details.
Nope! Rings are where we started, but necklaces, earrings, and bracelets are joining the collection as Sandbox grows.
We recommend using our easy-to-use ring sizer. You can also measure an existing ring and compare it to our chart, or visit a local jewelry shop.
Slim bands are subtle and generally more comfortable, while wider ones make more of a statement, but can have a tighter feel. We recommend taking your size into consideration for proportionate look.
Don’t worry — we’ll work with you on resizing or exchange where possible, just let us know.
Oh, if life was that simple. :)
Most of our jewelry is made to order, so we try to ship within a week. Some designs (like ceramic and tungsten rings) may take longer, but those are always labeled.
Returns are accepted on ALL products. Yes, even Sale items. However, all returns/exchange must be postmarked within 15 days of your receipt of the ordered merchandise. Item(s) must be in original unused condition, and all tags, cards and boxes must be included with your return. Please contact us for return instructions.
Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order, just get in touch.
Returns are accepted on ALL products. Yes, even Sale items. However, all returns/exchange must be postmarked within 15 days of your receipt of the ordered merchandise. Item(s) must be in original unused condition, and all tags, cards and boxes must be included with your return.
Timeline for returns: Your return request will be processed within 4-7 business days after we receive your item(s).If you are expecting a return payment, please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed. Please note that all customers are responsible for shipping charges, we don’t provide return labels.
Please contact us for your return instructions. Please note that all international customers are responsible for shipping charges including duties and taxes. When returning items back.
Absolutely. Bribes are accepted in the form of caffeine and/or alcohol. Cheers!
Materials like ceramic and tungsten need no upkeep. Silver and titanium may need polishing after a while, and wood should be kept away from too much water.
They’re scratch-resistant but brittle — daily wear is fine, but don’t drop them on concrete or use them as hammers.
Yes for titanium and tungsten, no for wood, and silver prefers dry adventures. Always check care notes on the product page.
Yes — if something happens to your piece, reach out and we’ll see what can be done.
Let us know right away, and we’ll fix it with a replacement or repair.
Sizing can be tricky, especially with rings. We recommend checking your size carefully before ordering. If it still doesn’t fit, we’ll work with you on resizing or exchange whenever possible.
Yes! We love working on custom projects that tell your story. Share your idea and we’ll see how to bring it to life.
Most pieces can be engraved — initials, dates, or even secret messages. Check the product page or contact us.
Sometimes, yes. Reach out and we’ll explore the options.
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